Right of rectification

You have the right to ask us to correct inaccurate personal data about you, without undue delay.

Depending on why we're processing the data, you also have the right to complete incomplete personal data. For example, you can add a statement to the disputed data setting out your concerns. We call this a disputed information marker. We'll help you write it.

UK GDPR Article 16 DPA 2018 (Section 46) gives you these rights.

Personal data is inaccurate if it includes facts that are incorrect or misleading, according to the Data Protection Act 2018 (DPA 2018).

Opinions

Opinions are, by definition, subjective. It can be difficult to conclude that the record of an opinion is inaccurate. The record should make clear that the information is an opinion and, where appropriate, whose opinion it is. But it may be difficult to say that it's inaccurate and needs to be rectified.

What happens next

We have one month to action your request or tell you why we're not taking any action. In complex cases, we have three months. For law enforcement processing, we'll respond without undue delay and in any case within one month.

Your rights

You have the right to appeal to the Information Commissioner's Office (ICO). You can also lodge a complaint. If you think we've broken data protection laws, you can take us to court.

How to apply

• Verbally
• By post
• Online