Complain about the removal of a vehicle

If you want to complain about the removal of a vehicle by the police and you want your costs reimbursed, you must still go to the nominated police station on your seizure notice with the relevant documents, then collect your vehicle from the designated garage and pay the fee before the disposal date (the disposal date is 14 days after the seizure notice was issued).

You can then contact us with the details of your complaint:

by email: Vehicle Recovery Unit 

by post (for Bedfordshire, Cambridgeshire and Hertfordshire police forces):

Vehicle Recovery Unit 
Stevenage Police Station
Lytton Way
Stevenage
Hertfordshire
SG1 1HF

The Vehicle Recovery Unit can't respond to any traffic offence queries. 

The removal of a vehicle to a police pound is a civil matter that is separate from prosecution for any motoring offences.

If you've been reported for an offence we'll send you a letter explaining your options and how to appeal.

If your complaint is about a police officer or a member of police staff, you can complain online, at the Independent Office for Police Conduct or at any police station.