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Cameras, tickets and collisions FAQs

What offences are investigated?

We will investigate offences of dangerous driving, driving without due care and attention, careless driving, using a mobile phone, not wearing a seat belt, contravening a red traffic light, contravening solid white lines and other offences where the driver is clearly not in proper control of the vehicle. 

I cannot read the number plate of the offending vehicle, can you enhance it?

No. We cannot enhance recorded footage, if you are unable to read the vehicle number plate from the original clip, then we are unlikely to be able to read it when replaying the footage.

How do I report an offence?

Offences can be reported on our website;

Will my mobile phone or other recording device be taken from me?

No, the device you use to record the offence will not be taken from you. 

What do I need to do with the original recording?

It will be your responsibility to ensure that the original footage is saved in its original format dependant on how it is stored on the device. This could be for example on the internal memory of the device or perhaps on an external storage medium such as an SD card. 

If I have to keep the memory card or device to one side, will the police give me a new one?

No. We don't replace memory cards or devices with like items in any circumstances. 

I’ve put my footage on social media, it’s getting lots of comments, can I ask you to take a look please?

Please remove the footage from social media. The Crown Prosecution Service's advice is that your footage should not be in the public domain as this may adversely affect any subsequent proceedings. 

Can't I just send you some screen shots from a video I have? They clearly show the offence I want to bring to your attention.

Only if the images clearly demonstrate the offence being committed. Dependent on the offence, we may require the video footage of the whole incident. We may also need to see more of your journey so that we can understand the context of what happened. 

Will I have to make a statement?

Yes, as part of the Criminal Justice process, and in order to allow us to deal with the offender in an appropriate manner and you will be required to provide a statement. However, this can be completed online and the majority of the statement will be completed as a result of you answering some simple pre-formatted questions. 

Will I have to go to court and give evidence?

Early indications suggest that on average only one to two percent of all reported offences result in a court appearance. There are other methods available such as attendance on a driver improvement course or the acceptance of a fixed penalty notice.

If on the very rare occasion the offence which you report requires a court appearance, then you will be fully supported through the process. 

Will my own driving or the way in which I captured the footage be scrutinised?

You must be aware that when we review the footage you submit to us, we are duty bound to also review the manner of your driving and also the manner in which the footage was obtained. For example, if you were exceeding the speed limit in order to catch up with an offending driver and then proceeded to film them with your mobile phone whilst driving, then we will consider also taking proceedings against you. 

What will happen to the driver?

There are a number of methods available dependant on the nature of the offence. The driver could be offered written advice, a driver awareness course, they could receive a Fixed Penalty Notice, or they could receive a summons to attend court. 

What forms of evidence will be acceptable?

Evidence will be accepted in the form of still photographs or video footage, although video footage is preferable. You must consider whether the footage you have will be sufficient for us to investigate and prosecute an offence, however if on reviewing the footage we find that the footage is lacking evidentially you will be notified. For example a still photograph may be acceptable to prove an offence of using a mobile phone but video footage would be required for an offence of failing to stop at a red light. 

Do I need to have a date/time stamp on my video footage? If so, must this be exactly the right time?

Ideally the date and time should be correct. The video footage is used to support your written witness testimony. You must account for any discrepancies in date/time within your witness evidence presented to us. Your witness statement must clearly state what time/date the incident occurred. 

I want you to see the footage but don’t want to go to court. Can’t you just deal with it?

We need your statement. We need to fully understand the situation and people have a right to have matters heard in a court of law. Complete the online report form and we will be in touch and support you through the process. 

What format does the footage/ still photographs need to be submitted in?

The footage can be accepted in any of the main digital media formats. 

How will the evidence I provide be used?

The evidence which you provide to us online includes writing a statement and will be reviewed by an experienced officer to establish if an offence has been committed and to identify the specific offence. The information will then be passed to our central ticket office where the offence will be processed and paperwork will be sent to the driver of the offending vehicle. 

Will the offending driver know who I am?

The offending driver will not be provided with your details. However on the rare occasion that the offence which you have reported results in a court appearance, then at this stage the offending driver will become aware of your name, but not your address or any other personal details. 

Are there any time limits which I must adhere to?

The types of offence which we deal with generally have a six month time limit for prosecutions. We also have an obligation to inform the offending driver of the alleged offence which they have committed usually within 14 days of the incident. Please make your submissions as soon as possible and in any case within seven days. This will enable us to adhere to the requirements of the Road Traffic Act. 

What if I have footage of other offences not covered by this operation?

If you have footage of any other types of offences not covered by this operation then it is suggest that you contact the relevant authority and provide them with the footage.

How will my footage be stored?

The footage which you submit along with your statement will be stored securely on a cloud server.  

How long will the footage be stored for?

The information which you submit will generally be retained for a period of two years or at least until the conclusion of any proceedings. 

You’re asking the public to do the police’s job here. Why can’t you catch all these people breaking the law?

We have been receiving complaints from members of the public about dangerous and anti-social driving for some time. This operation allows us to effectively deal with the footage in a safe and secure way, whilst making the investigation process simple and straight forward for us and members of the public. We have a determined and robust approach to policing the roads and will take every opportunity to make them safer for everyone. We are not asking you to go out and detect offences for us, but we will deal with any you find. 

All road policing cars, marked and unmarked, are fitted with video recording equipment, which capture offences and we deal with them as appropriate. We also work in partnership with other local authorities. The camera vans you see are not there just to catch people speeding, they capture all sorts of offences, such as;

  • using phones
  • distracted by sending texts
  • not wearing their seatbelts.  

What about cyclists and close passes – will you deal with them?

Yes, where appropriate and providing a Road Traffic Offence has been committed. Cyclists are very vulnerable on our roads. 

What about the cyclists breaking the law? If you're going to process people for careless driving by putting cyclists at risk, what about the cyclists who ignore red lights and cause risk with their riding?

We will deal with all matters of careless/riding/cycling as best they can. It’s vital to remember that  vulnerable road users such as pedestrians, cyclists, motorcyclists and horse riders are at much greater risk of serious injury and death than those in cars. Our priority should always be to protect those most vulnerable. 

If the police and everyone else is going to start taking action over all these people caught on camera, can the police cope?

Yes. It’s easy for people to engage in this process and these processes have been designed to run smoothly. This operation has one desired outcome and that is making our roads safer. 

I think I’ve been reported to the police by someone. What should I do?

Contact us. We seek only one thing and that is, if we can, influence your future behaviour so that our roads are safer.

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