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Welcome

This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.

Your guide to contacting the constabulary

Learn about when to use 999, 101, our online services and more. Click each section below to find out when you should use that method of contact.

Contact Methods

General guidance

The general guidance for contacting us is:

  • If you require immediate police attendance because someone is in danger or the situation could escalate, always dial 999.
  • If you don't need police to attend straight away, this is classed as a non-emergency and you have a few options of how you can contact us:
  • If you want to report a non-urgent crime, you can fill in one of our online report forms. 
  • If you want advice or guidance about a non-urgent issue, you can speak to operators using live web chat. You can also report non-urgent crime on web chat. 
  • If you want to report a non-urgent crime or seek advice / guidance but you do not have online access, you can call 101. (Please note that during busy periods, you may have to wait on the line for an available operator).