Web chat is 24 hour service and can be accessed by clicking the green icon displayed at the bottom right of the screen throughout our website. It also works on mobile devices and tablets.
It is a great service to use if you are hard of sight or sound or if you are in an environment or situation where you may not be able to talk freely on the telephone. You can start talking to a police operator now via our web chat service.
Call 101 for non-emergency enquiries. Using this number, you can report an incident or get help.
If you're deaf or hard of hearing, use our textphone service on 18001 101 or chat to us live through our web chat service.
Register to use the non-emergency police enhanced access line (PEAL), which is designed to help people who have difficulties with telephone communication.
If you're already a registered user, please use the dedicated telephone number provided to you at registration.
The service is available for non-emergency queries and is available from 6am to 1am Sunday to Thursday and 7am to 2pm on Friday and Saturdays.
Call 999 if;
- a serious offence is in progress or has just been committed
- someone is in immediate danger or harm
- property is in danger of being damaged
- a serious disruption to the public is likely.
If you are hard of hearing you can use our textphone service 18000 or chat to us live using our web chat.
If you are in a hostile environment or situation and you can't talk, you can call us on 999 and press 55 to tell us that you are unable to speak but that you need our help.
Call the UK Anti-Terrorism Hotline on 0800 789 321 if you've seen or heard something that you think could suggest terrorist activity.
You can report a crime or suspicious behaviour to Crimestoppers online, or by calling them on 0800 555 111.
Search your postcode to find local information about your area including nearby police stations.