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The Big Word
The Big Word provides us with services 24/7. They help us communicate in different languages to ensure we meet everyone's needs and to carry out investigations fairly.
If you contact us for any reason and need an interpreter, we will arrange for immediate telephone translation to help you from start to finish.
Face-to-face interpreters can also be arranged when necessary, such as during a custody interview.
All interpreters are qualified, security vetted and have signed a professional code of conduct.
Languages and dialects
Some languages have different dialects. We will make sure the interpreter and individual understand each other before any meeting begins.
Officers will also ensure the interpreter is briefed on the circumstances. This is so that the interpreter understands the individual’s needs and type of discussion that will be had.
Interpretation at court
If you need an interpreter to attend court with you, this will be arranged by the courts rather than our officers.