Bogus callers are someone pretending to be someone they are not.
If you are not expecting anyone to visit you for a product or service, do not let them into your home and if you're really unsure, don't open the door.
A genuine caller won’t mind coming back at a time when it is more convenient for you and for when you can arrange to have somebody you trust with you for the appointment.
Do not be fooled by uniforms, name badges or identification badges.
The most common trick is the caller claiming they are from the 'water board' to check your water meter. Water boards no longer exist.
If the person at your door claims to be from a utilities related service, you can check their identity with the company by calling your service provider of gas, electricity, water or telephone supplier.
Do not use any telephone numbers provided by the caller, as they may be bogus.
Bogus callers are often trying to cause what is known as 'distraction burglary'. This type of burglary is where a bogus caller tricks their way into your home, in order to steal valuables or money.
It is advisable not to keep large sums of money or valuable jewellery in your home, but at a bank where it is safest.
If you feel the caller is suspicious, do not hesitate to report this to us online, call us on 101 for non-emergencies or call 999 if you suspect a crime is happening now. Take note of any vehicle registration numbers and a description of the suspected offenders.